Senior Genesys Cloud Engineer

We are looking for experienced Genesys Cloud Consultants to join our expanding team of specialists. In this contract-based role, you will have the flexibility to engage in innovative projects for global clients based on their specific needs. This position is ideal for professionals looking for part-time or project-based opportunities.Key Focus Areas:General Genesys Cloud Architect and Professional Services Skills:Deliver professional services support related to Genesys Cloud architecture, ensuring effective implementation and seamless integration within client operations.Genesys Cloud Training:Conduct training sessions for various roles, including supervisors, administrators, users, and architects, to enhance their understanding and effective use of Genesys Cloud features.Genesys Cloud Workforce Management (WFM):Provide expert guidance and best practices to optimize workforce management processes within the Genesys Cloud environment.Additional Competencies:Experience with CRM integration (e.g., Salesforce, MS Dynamics) with the Genesys Cloud environment