Vertical alignment: Core Services (Examples: travel industry, staffing and consulting industry, real estate services)
Segment: Enterprise 
The Sr. CRM AE will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.What you get to do in this role:  The Sr. CRM AE supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.Support territory strategy and planning to improve vertical agreement, account use case targeting and executionProvide input to AE during the account planning process based on territory strategy and recommendationEnsure recommendation to territory strategy and account planning is aligned with Now Value principlesSupport customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement modelCoach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycleCustomize the time allocation of responsibilities to the needs of the territory and account team and celebrate successesChampion diversity and belonging to contribute to an open and inclusive environment