Assistant Manager

ibis Sydney Barangaroo is seeking an exceptional Assistant Manager who loves people and is passionate about delivering outstanding guest experiences. This service-minded individual will join a small, engaged team, thriving in an environment full of growth and development opportunities.Key Responsibilities:Oversee and support the daily operations of the hotelDrive guest satisfaction and loyalty by innovating and continuously enhancing the quality of guest serviceTake initiative to ensure every guest interaction is positive, professional, and productiveActively resolve guest requests, complaints, and challenges in a timely and effective mannerSupport team growth by providing guidance, recognizing contributions, and fostering learning and developmentEnsure the health, safety, and wellbeing of all guests, patrons, and team members