Customer Support Specialist

We are seeking a dedicated Customer Support Specialist to join our team in Nashville, TN. In this role, you will serve as a key point of contact for clients, providing timely, accurate, and solution-oriented assistance. The ideal candidate is someone who communicates clearly, pays strong attention to detail, and approaches every interaction with professionalism and empathy.ResponsibilitiesProvide outstanding customer support through phone, email, and other communication channels.Assist clients with inquiries, troubleshooting, and service-related needs.Maintain accurate records of interactions and follow-up actions.Collaborate with internal teams to resolve issues efficiently.Identify opportunities to improve processes and enhance customer satisfaction.Uphold company values by delivering service that reflects reliability and professionalism.