Help Desk Senior Associate job vacancy

Vacancy expired!

Req ID: 101599 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Help Desk Senior Associate to join our team in Nashville, Tennessee (US-TN), United States (US). Seeking a qualified Service Desk Specialist to join our team in Oklahoma City, OK supporting one of our government clients. The Service Desk Specialist will need to be detail-oriented, possess and apply expertise on multiple complex work assignments and have strong communication skills.

-Proficiency in Remedy ticketing system, Windows 7, Microsoft Office 2010-2013, SharePoint, GoTo Assist, Active Directory, and BlackBerry Enterprise Server - HDI certification - Excellent verbal and written communication skills - Strong customer service attitude

This is a 24/7 environment and must be able to work 1st, 2nd or 3rd shift

Basic Qualifications - 1 year of experience supporting a high-volume call center/service desk - 1 year of experience providing high-level customer service over the phone - 1 year of experience in an IT environment

Education High School Diploma

INDPUBLIC

About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Vacancy expired!

ID	#5179651
State	Tennessee
City	Nashville
Job type	Permanent
Salary	USD TBD TBD
Source	NTT DATA Corporation
Showed	2020-10-25
Date	2020-10-25
Deadline	2020-12-23
Category	Et cetera
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Job Details

Help Desk Senior Associate

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