OverviewDepartment Secretary, Sleep Disorder Center Full time, 72 Hours per pay period, Day shift With more than 30 specialties from Cardiology and Neurosurgery to Orthopedics and Vascular care, Methodist Medical Center was one of the first hospitals in East Tennessee to offer cutting-edge treatments and technologies that benefit people with life-threatening aneurysms, severely damaged knee, hip and shoulder joints, sudden heart failure, and non-healing wounds.
283 licensed beds
25 ICU beds
12 intermediate care beds
38 emergency suites
2 cath labs
8 LDRP suites
Over 250 active and courtesy physicians
Over 800 employees
Job Objectives:
Performs a full range of secretarial and administrative duties for a specific department or unit. Requires clerical training or experience and some knowledge of the unit's operational procedures. May perform departmental support functions such as entering data into information systems, or other duties similar in nature
Receives incoming telephone calls promptly and courteously:
Acts as receptionist, answers telephones, route callers, takes messages and provide routine information to callers.
Type correspondence, reports, memoranda and special projects as requested.
Carries out the clerical duties necessary for the efficient functioning of the assigned department;
Serves as inter-departmental communication resource.
Maintains and orders office supplies;
Responsible for scheduling and preparation of department meetings and minutes as needed.
Maintains department filing systems
Completes data entry for department computer files as needed.
Performs other related duties as assigned
May collect payments and/or deposits, balances cash collected and correctly completes receipts.
Recruiter: Kathleen Rice kkarnes@covhlth.com 865-374-5386
Responsibilities
Separates samples and delivers to appropriate laboratory for testing;
Sorts and distributes outpatient reports;
Maintains a daily log of patient appointments
Obtains complete insurance information upon scheduling and relays information on a weekly basis to pre-certification individuals;
Correlates patient and physician information within patient files;
Serves as first point of contact for physicians or their office staff relative to questions or problems
Schedules appointments for patient assessment, test and follow-up;
Obtains referrals and records from physicians’ offices;
Enters patient charges and reconciles with computer printout;
Prepares records for insurance certification and verifies reimbursement with insurance carriers;
Assist Departments with product research, preparation of purchase requisitions and end user4 computer training for applicable purchasing programs;
Completes data entry for new items, supply requisitions, purchase orders, and patient charges.
Maintains purchase requisitions templates.
Registers vendors and verifies appointments with departments.
Completes data entry for department computer files.
Notifies appropriate departments when scheduling procedures.
Assembles patient charts in appropriate sequence; places charts in discharge order and delivers to Medical Records on a timely basis;
Post lab work to chart in a timely manner upon approval of nurse;
Correctly orders laboratory tests and diagnostic procedures via the computer;
Makes follow-up appointments and/or consultations with physician’s offices according to hospital policy.
QualificationsEDUCATION/KNOWLEDGE/SKILLS: A high school diploma is required. Must be familiar with medical terminology; be able to read with comprehension; write legibly; and perform simple arithmetic calculations. Must have expertise in general office skills: filing, telephone etiquette, and the proper use of grammar, spelling and punctuation. Must have the ability to perform repetitive clerical tasks on a continuous basis and to concentrate on and pay attention to detail. Computer experience is required. Must be able to type a minimum of 45 net words per minute. Must successfully complete department-specific software programs during probation period. For staff involved in the care of age-specific groups, knowledge of the bio-psychosocial needs of adult, geriatric and pediatric patients is essential. Special knowledge is required in growth and development needs of pediatric/geriatric patients where applicable. EXPERIENCE: Previous office or related medical experience preferred. Employee will receive appropriate on-the-job training in departmental procedures. LICENSURE/CERTIFICATIONS: None is required. Apply/ShareJob Title Department Secretary ID 4087213 Facility Methodist Medical Center of Oak Ridge Department Name SLEEP DISORDER CTR