Patient Advocate / Emergency Department / Evenings - Hospital Experience is RequiredWork location: Texas Health Arlington Memorial, 800 W. Randol Mill Road TX 76012, In Office/OnsiteEmergency Department:Work hours: Part Time, Evenings, 24 hours weekly, 7:00 pm to 1:00 am, Monday, Tuesday, Wednesday, and ThursdayWe are Texas Health Resources and 2023 FORTUNE Magazine’s “100 Best Companies to Work For®” (9th year in a row), 2023 FORTUNE Magazine’s “Best Workplaces for Women®”, and 2023 FORTUNE Magazine’s "20 Great Places to work in Health Care". You really do belong here.Texas Health Arlington Memorial Hospital , a 369-bed acute-care, full-service medical center has been serving Arlington and the surrounding communities since 1958. Hospital services include comprehensive cardiac care, women’s services, neurosciences, cancer services, orthopedics, emergency services and an advanced imaging center. Texas Health Arlington Memorial has over 1,600 employees, 250 volunteers and 630 physicians on its medical staff. We invite you to join us in furthering your career and our accomplishments and philosophy of excellence. For more information, visit TexasHealth.org/Arlington.Here’s What You Need
H.S. Diploma or equivalent is required.
Associates degree is preferred.
Three (3) years of hospital experience is required.
Emergency Department experience is preferred.
Excellent communication skills are a must for success in this position.
Must be reliable, empathetic, and have a great attitude.
What You’ll Do
Provides data for centralized database of patient complaints and assists with reporting of patient satisfaction/patient complaints as requested.
Reviews, researches, and evaluates complaints and inquiries.
Serves as resource person for hospital staff, medical staff, and physician's office staff.
Additional perks of being a Texas Health employeeBenefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program, pet insurance as well as several other benefits.Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.