DescriptionAt AWS, we are passionate about training and certifying customers while revolutionizing the way people advance their cloud IT skills and careers. The AWS Global Services Training & Certification (T&C) team is seeking a skilled product manager to lead the development and launch of AI/ML-based analytics products for AWS internal customers.In this role, you will be part of the growing Business Insights and Analytics team, working closely with teams across AWS T&C, AWS Global Services, and other AWS organizations. You will be responsible for understanding the needs of our internal AWS customers (such as sales and marketing), evaluating the performance of our current advanced analytics portfolio, and identifying opportunities to enhance business performance. You will define requirements, analyze data to develop strategies and business cases, and help determine prioritization while managing the advanced analytics product roadmap.The ideal candidate will have product management experience, an understanding of the latest AI/ML technologies, solid data analytics skills, and the business acumen to translate complex analyses into actionable business insights. You will regularly present your ideas and recommendations to senior executives and build collaborative relationships across multiple teams. Strong written and verbal communication skills are essential for success in this role.Key job responsibilities
Dive deep with customers (internal) to understand the opportunity and identify the quantifiable business outcome. Translate the customer problem statement into product definition.
Conduct user research to formulate hypotheses and run experiments. Use the validated learnings to iterate and continually increase value for customers.
Partner closely with fellow data/research scientists and business intelligence engineers to develop the advanced analytics products.
Write detailed business cases and requirements to deliver to leadership and other stakeholder teams.
Be the voice of the customers; engage directly with our customers (such as AWS sales and marketing) to understand their needs, use cases, and priorities.
Engage with the customers to enable them to fully leverage the developed advanced analytics products so they can innovate in their jobs.
About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Basic Qualifications
3+ years of product management experience
Experience managing technical products or online services
Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
Experience communicating with senior business leaders, both verbally and in writing
Preferred Qualifications
Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Understanding of statistics, data query, and latest AI/ML techniques
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,700/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.