Program Manager, PMO

Program Manager, PMO

• Description The PMO is a supporting part of the global Business Process Re-engineering (BPR) teams. These BPR teams are the project and business change management function within Client Sales. Our PMO has a number of key responsibilities:
• Setting the standards and tools via which BPR completes its work.
• Owning execution at the portfolio level - reporting, cross portfolio impact assessment.
• Running the management system which the BPR teams utilize to stay aligned and communicate internally.
• Acting as a program management function for key cross functional initiatives within Sales.
• As a background activity, there is change required to continue to mature and hone the tools, methods, and techniques which we make available to the BPR teams.
• You may be called on to step into a critical program delivery role under pressure for a short window of time to assure the delivery of highly visible cross functional programs.
• Support ongoing organizational development activities which need to be planned, scheduled, and executed such as training programs, new joiner inductions, workshops, meetings

• Deep understanding of project, program and portfolio planning and delivery to the level that they can set standards, propose policy and coach others.
• Well versed in multiple styles of Release & Change Management processes including Agile/Scrum, Waterfall and Iterative
• Minimum of 8+ years of managing complex and highly integrated projects
• Strong analytical skills with continuous process improvement mind set. Ability to use data to tell a story, drive root cause analysis and extract actionable insight.
• Passionate about driving quality within a project organization
• Exceptional communication skills - verbal, written and presentation. Knack for fostering positive relationships and ability to communicate at all organization levels
• Ability to facilitate Brainstorming sessions to gather lessons learned from implementation with business and BPR, and Information Technology group (IS&T)
• Excellent teamwork skills and ability to influence others and an ability to quickly establish trust and credibility
• High level of professionalism, energy and sense of urgency to "make things happen"
• Self-motivated, driven individual who is comfortable working in a global, matrixed, fast-paced environment with high levels of complexity and ambiguity and will have experience with agile method of working.
• Curious, flexible, results oriented and a dedicated problem solver.
• Innovative mind set and ability to think "out of the box", challenge status-quo and incorporate industry best practices.