The Sales Engineer Analyst position is a key role within the Visa Acceptance Solutions (CyberSource) – North America team. This esteemed position within our sales organization requires a unique blend of sales acumen and technical aptitude. As a critical contributor to the success of our Direct to Merchant Sales organization, the Sales Engineer Analyst's primary responsibilities include conducting technical discovery calls, providing proof of value demonstrations, performing technical product deep-dives, showcasing API-based demonstrations, creating technical architecture diagrams, authoring technical best practices, documenting detailed solution requirements, and offering pre-sales support in a merchant-facing environment. Internally, this role involves collaboration with various departments including Direct Sales & Account Management, Product & Solution Management, Solution Architects, Implementation Support, Client Services, and Marketing to communicate market feedback and industry trends. This position offers an exciting opportunity to work at the intersection of cutting-edge payment technology and strategic sales, directly impacting merchant success.Work Environment: This is a hybrid position requiring on-site presence 3 days per week (subject to change based on business needs). Light to moderate travel (up to 35%) is required for attending sales meetings, conferences, merchant events, and internal training sessions. What We're Looking For:We're seeking hungry, driven individuals who are eager to jump in, go above and beyond, and push boundaries. If you're someone who thrives on innovation—leveraging AI and other cutting-edge tools to improve sales engineering performance—we want to hear from you. We're building a team of positive, naturally curious problem solvers and lifelong learners who are excited to work hard and be part of an amazing, customer-centric team. The payments industry is constantly evolving, and we need team members who are passionate about staying ahead of the curve, continuously learning, and helping shape the future of payment solutions.If you're ready to innovate, collaborate, and make a real impact, this is the opportunity for you. Responsibilities:Maintain expert knowledge of Visa Acceptance Solutions (VAS), CyberSource, and Authorize.net solutions, and collaborate effectively with internal and external stakeholdersContribute to the architecture of merchants' payment ecosystems by positioning VAS solutions to address both business and technical requirementsCollaborate with the Direct Sales team to acquire new merchants and drive up-sell/cross-sell opportunities with existing merchantsArticulate and demonstrate how VAS solutions integrate within the merchant ecosystem to meet customer needs and requirementsProvide ongoing technical expertise and guidance throughout the sales cycle to drive opportunities to closureSupport existing VAS merchants as their needs and solutions evolveActively participate in internal knowledge transfer calls, client-facing discovery calls, and meetings while documenting detailed notes of all sessionsPersonalize client-facing presentations based on prior calls, create necessary architectural diagrams, participate in internal dry-runs for stakeholder buy-in, conduct non-technical and technical proof of value demonstrations as required, and create technical validation documents to share with implementation merchantsDemonstrate comfort with storytelling and value-based selling approachesLeverage Vibe Coding and create proof of value technical demonstrations using AI and NLP technologiesExecute REST APIs in Postman and demonstrate Webhook events via local or external Webhook ListenersMaintain extreme attention to detail by logging all presentations, documents, activities, notes, emails, and calls in Microsoft Dynamics CRM and SharePoint in real-timeEngage with internal teams including Solution Management, Product Management, Technical Account Managers, Customer Support, Implementation Services, and Product Marketing to relay market feedback and provide input into the design of new solutionsRemain responsive and easily reachable via all communication channels during business hours (Chat, Email, Phone, Teams calls, etc.)Contribute to the completion of multiple RFI/RFP requests monthly as necessaryProactively identify opportunities to innovate and improve sales engineering processes using AI and emerging technologiesCollaborate with team members to share knowledge, best practices, and continuously elevate team performance  This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.