Vacancy expired!
Configuration Technician I
02 - Hourly w/Full Benefits
Plano, TX, US
PLEASE NOTE: Email me with your resume if interested
Summary of Position:
The Configuration Technician I is responsible for the quality delivery of a multitude of technology-related services. The Configuration Technician I will have an understanding and interest in general computer hardware and software as well as mobile device technology. This position requires initiative and drive to get the job done right and ability to learn from their fellow employees as well as a wish to grow their career and expertise in the technology field are also strongly desired.
Essential Functions:
Configuration and deployment of PC's and mobile devices
Use and navigation of Windows OS and MS Office
Navigation of folder and file structure
Renaming of system(s)
Use and navigation of Windows Mobile OS, Apple iOS, and Android OS Administration of Mobile Device Management (MDM) solutions
Use of endpoint management solutions
Basic hardware knowledge and troubleshooting a plus
IT Terminology
Accurately record and track work as it is being done up to and including:
Item being asset tagged
Scanning items into electronic media
Marking items as complete
Keeping completed items separate from those being worked on
Competencies:
Ensures Accountability
Tech Savvy
Communicates Effectively
Drives Results
Customer Focus
Resourcefulness
Values Differences
Decision Quality
Self-development
Plans and Prioritizes
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine and printer. Frequently moves boxes with equipment weighing up to 30lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
High School Diploma Degree
2 Years of Experience
Qualifications:
An AA degree in an IT related field strongly preferred
An A+ Certification is desired but not required
Technical Skills Working knowledge of Windows OS
Working knowledge of mobile devices
High proficiency in Outlook, Word, and Excel required
Working knowledge of Apple OSX preferred
Some CMD line experience preferred Written and Verbal Skills
Must be able to communicate clearly, in English, verbally and electronically (written email)
Ability to work independently with minimal supervision
Attention to Detail
Must be able to accurately record and track work as it is being done up to and including:
Item being asset tagged
Scanning items into electronic media
Marking items as complete
Keeping completed items separate from those being worked on
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Vacancy expired!