We are seeking a Senior Business Analyst with strong technical and operational focus to support the delivery of enterprise AI initiatives. In addition to requirements gathering and documentation, this role will directly configure, monitor, and support AI platforms such as OpenWebUI, LLMs, and automation pipelines. You will work side-by-side with AI engineers to manage upgrades, assist with model training pipelines, validate deployments, and ensure the reliability of AI solutions in production. This role bridges business and technical functions — ideal for someone who can both translate requirements and be hands-on with AI platform administration, integrations, and troubleshooting.
 Key ResponsibilitiesRequirements Gathering: Collaborate with stakeholders to capture and translate business goals into clear, detailed functional and technical requirements for AI-related projects.Documentation: Maintain thorough, version-controlled specifications, workflows, and integration diagrams in Confluence.Business Case Support: Assist in creating ROI analyses and value assessments for AI initiatives.SDLC Facilitation: Support backlog grooming, sprint planning, and work item prioritization for AI projects in Jira.Platform Administration: Support, configure, and maintain AI tools (OpenWebUI, model APIs, vector databases, embedding services).Model Lifecycle Support: Assist with model upgrades, retraining workflows, evaluation frameworks, and documentation of version changes.Triage & Issue Management: Monitor AI program tickets, investigate reported issues, and coordinate resolution with technical teams.Process Optimization: Identify ways to improve AI delivery workflows and stakeholder engagement.Cross-Functional Collaboration: Act as a liaison between business units, engineers, and product owners to ensure alignment and on-time delivery.