NOW HIRING BDC Manager PLEASE CALL 832-804-6943 ASK FOR JENN OR EMAIL
Job Description:
We are looking for honest, hard working employee to work in a busy full service dealership. At All Star Motors Inc, we strive to provide the highest level of workmanship while adhering to the company’s policies, procedures, and safety standards. We're excited to find new team members who are interested in establishing and maintaining a career with All Star Motors Inc.
Job Responsibilities:
Ensures all internet leads are followed up with until competition of sale;
Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers;
Answer customer inquiries and calls when necessary;
Follows up with aged sales leads;
Manage and track all leads;
Manage all incoming and outgoing phone calls and emails;
Maintain daily, weekly, and monthly sales forecasts;
Work closely with executive and department managers to develop appointment setting strategies;
Handle our customer contacts through Frazer &Dealer Center for service, follow-up and lead generations;
Schedule sales/service appointments and reschedule no-show customers;
Answer customer internet inquires by both email and phone;
Manage day-to-day business of the business development center;
Achieve the sales and customer satisfaction objective set by management.
Complete final paperwork and payment with the customer
Provide exceptional customer service and create ongoing relationships with customers
Experience is a plus
Bilingual is a plus