Customer Service Representative

Skillbridge Academy is seeking a professional and customer-focused Customer Service Representative to join our team in Houston, TX. In this role, you will serve as a key point of contact for clients, providing assistance, resolving inquiries, and ensuring an outstanding customer experience. This position offers an excellent opportunity to develop valuable communication and problem-solving skills while working in a collaborative and supportive environment.ResponsibilitiesProvide exceptional customer support through phone, email, and in-person interactions.Respond to customer inquiries in a timely and professional manner.Assist clients with information regarding services, programs, and solutions.Maintain accurate customer records and update information as needed.Resolve customer concerns and escalate complex issues when appropriate.Collaborate with internal departments to ensure customer satisfaction.Follow company procedures and service standards to deliver consistent support.Contribute to a positive and professional team environment.