DISPATCHER/ PLANNER
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compensation: COMPETITIVE
employment type: full-time
job title: DISPATCH
Duties include, but are not limited to:
Adheres to TSI/DOT policies and procedures.
Acts as a liaison between Drivers, Dispatch, and Customer Service to keep all personnel informed of issues that impact customer expectations and or Driver needs.
Maintains contact with assigned drivers daily.
Meets or exceeds fleet-specific performance goals and on-time service standards. (Miles, /dispatches per week).
Works with Driver’s personal needs to ensure Driver satisfaction and retention.
Maintains a high level of professionalism with Drivers, colleagues, and customers.
Makes sure Drivers are given complete dispatch with expectations of loads, equipment needs, directions, phone numbers, fuel routing/solutions.
Monitors and updates weekly KPI reports.
Works with Safety department to keep fleets current with DOT and TSI requirements. (HOS, drug test