BluePearl Pet Hospital is seeking an experienced Veterinary Financial Coordinator to join our team in Lewisville, North Dallas, TX!
Veterinary experience is required; organized, fiscally responsible and goal-driven.
As the Financial Coordinator, you will have primary responsibility for charge capture and other billing-related activities across the hospital. You will ensure that all charges are captured in an appropriate manner by auditing records for accuracy and verifying that charges align with the patient’s treatment record(s). You will work with hospital leadership to rectify recurring charge capture issues and educate other associates regarding charge capture protocols. The role may also have primary responsibility for coordinating and maintaining payment plans, providing clients with billing updates, and collection of accounts receivable. As a Financial Coordinator:
Make sure deposit is collected and respond to any client financial concerns.
Performs audits and works in conjunction with the finance team.
Calculate and collect payments for medical procedures and services.
Maintain financial communications to ensure all deposits are received and appropriate financial updates are given.
Monitor the flow of the day, anticipate the need for revised estimates.
Check in with the doctor and technicians consistently throughout the day (Audit and Charge capture)
Provide updates to clients and educate them as needed.
Prepare invoices, and document amounts due to medical procedures and services.
Managing the status of accounts and balances and identifying inconsistencies.
Follow-up on missed payments and resolve financial discrepancies.
Initiates refund requests when necessary.
Ensures adherence to quality standards, deadlines, and proper procedures, correcting error or problems as needed.
Possess knowledge of hospital procedures, of spelling and meaning of commonly used terminology in veterinary medicine.
Have strong client service skills and the ability to act with compassion, empathy and diplomacy.
Ability to work independently on assigned tasks as well as accept direction on given assignments.
Knowledge of computers and relevant software applications to manage files, records and other office procedures.
Have prior knowledge of veterinary software and function.
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance , and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.