Call Center Agent

We are seeking motivated and reliable Call Center Agents to join our growing team in San Antonio, TX. In this role, you will serve as a key point of contact, handling inbound and outbound calls with professionalism and efficiency. This position is ideal for individuals who enjoy structured environments, clear goals, and continuous improvement.ResponsibilitiesHandle incoming and outgoing calls in a professional and courteous mannerProvide accurate information and assistance following company guidelinesMaintain clear and detailed call records in internal systemsResolve inquiries efficiently while ensuring a positive customer experienceMeet quality standards and performance metricsCollaborate with team members and supervisors to improve call outcomes