Director of Meetings and Operations

ESSENTIAL DUTIES AND RESPONSIBILITIESMeetings and Conferences (60%)Lead the strategy, planning, and execution of CSWE’s Annual Conference (CAC) and other CSWE hosted meetings and events.In collaboration with the VPAO, oversees site selection, contract negotiations, budgeting, registration, and logistics for all events.Collaborate cross-departmentally to develop engaging, inclusive, and mission-aligned meeting programs.Manage vendor relationships, including hotels, audiovisual, technology platforms, decorators, and other service providers.Oversee exhibitor service providers, insurance tracking (COIs), and development of exhibitor manuals and training materials.Ensure events meet accessibility, sustainability, and inclusiveness for all attendees and membership.Oversees and collaborates with the Meetings Sales & Corporate Sponsorships Manager with the exhibit hall management to include overseeing communication with sponsorships, on-site exhibit hall logistics and oversite of Map Your Show tasks leading up to CAC.Coordinate with the Trade Show Team, show contractors, and communications staff to ensure timely and accurate exhibitor information and event content.Collaborate with executive leadership team on the CSWE crisis management plan at CAC.Regularly evaluate and update safety and security protocols for meetings; implement immediate changes as needed.Partner with the communications team on CAC website content, mobile applications, and related print materials.In collaboration with the education and communications teams, manages and updates the CSWE CAC website, including registration, policies, and travel information.Works with external partners to identify and implement virtual event technologies, lead training on best practices and new tools.Provide on-site leadership at CAC and other CSWE hosted meetings, ensuring smooth registration, setup, and exhibitor operations.Create and oversee production of meeting-related communication briefs, graphics, signage, and materials.Develop post-event analyses and recommendations for continuous improvement for future.Operations and Administration (30%)Oversee operational workflows to support effective internal systems, administrative processes, and cross-department collaboration.Support the Vice President of Administration & Operations in organizational planning, budget monitoring, and process improvement initiatives as it relates to meetings & operations.Develop and maintain standard operating procedures (SOPs) for meetings, office operations, and vendor management.Coordinate office logistics and administrative systems to ensure organizational efficiency.Supervise meetings & operations staff, providing guidance, professional development, and performance management.Strategic Leadership and Collaboration (10%)Contribute to the organization’s strategic planning efforts by aligning meeting and operations strategies with CSWE’s long-term goals.Represent CSWE at industry events, partner meetings, and professional forums.Foster a culture of collaboration, accountability, and service excellence across the organization.Other duties as assigned.