DescriptionAre you excited to make a difference? Do you want to work in the cloud computing industry, leverage cutting edge data analytics technologies and methodologies to drive growth and become a trusted partner to a Sales Leadership team? AWS WW Specialist team is seeking a Specialized Sales Operations Lead to work with the Worldwide AIML Business Development, Go To Market and Specialized Sales teams, to drive growth through business performance insights, solid business operations cadence and partnership with our Leadership.Role:
Act as a trusted advisor to Specialized Sales leaders, leveraging data and analyses to land business insights, develop GTM strategies, and scale the business
Drive incubation and growth for some of the newest and most innovate offerings in the AWS portfolio. Including driving improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers
Manage the administration and execution of the team’s targets, including segmentation of business goals, measurement of goal attainment, evolving and driving various demand generation campaigns and proposing improvements to the business to increase its effectiveness in driving desired results
Manage the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics
Work directly with the models/data. Work with large data sets and the technical tools needed to work with them
Develop routine and ad-hoc analytic reports to management regarding initiatives, etc. Ensure reports contribute to business insight and decision-making
Identify reporting issues, gaps in processes, and drive timely resolution.
Advocate for their customers to other internal stakeholders. Active collaboration with leadership in AWS Data Warehouse/Business Intelligence, Business Development, Finance, Marketing, Recruiting, and Compensation will be crucial to the effective execution of the responsibilities
Drive towards simple, scalable solutions to difficult problems - Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way - Annual and long-range planning support, including Operating Plan (OP1, OP2), Operating Strategy, and more. Work cross functionally to support and execute these priorities in support of the AIML business.
Support the Annual Planning process by completing deliverables for coverage, territory, quota and individual goal submission
Key job responsibilities
Own the business reviews and deep dives to effectively inspect the business across the various functions within Business Operations, including both Go to Market and Technical internal customers.
Develop Go to Market (GTM) pipeline and forecast models, create measurement and tracking mechanisms to continually improve accuracy and deliver actionable insights to both deliver for our customers and influence GTM planning.
Drive the continuous improvement of key processes and mechanisms used in the Sales and Business & Operations team, improving productivity and efficiency.
Lead special projects impacting Business Operations functional areas across the World Wide Specialist Organization, and AWS, as a whole.
A day in the lifeThis highly visible role will work closely with the business leaders and cross functionally with other leaders of operations teams to provide strategic business insights and support business growth and operational excellence. You will design, implement, and continuously improve processes and prioritize critical business initiatives, while meeting requirements from different stakeholders. The ability to comprehend both quantitative and qualitative data points, connect the dots, apply high judgement, and create executive-level content is critical for success in this role.About the teamOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Basic Qualifications
10+ years of Microsoft Excel experience
Bachelor's degree or equivalent
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
Experience using Salesforce (or other CRM tool) or BI tools
Experience presenting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.