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A typical Night Audit job description, like those found on Indeed, generally involves reconciling hotel revenues, auditing guest accounts, and performing front desk duties during overnight hours. The role also includes assisting guests, handling check-ins/check-outs, and addressing any issues that arise.
Here's a more detailed look at the key responsibilities:
Key Responsibilities:
Financial Reconciliation:
Reconciling all hotel revenues, including cash, checks, and credit card transactions, ensuring accuracy and accuracy of financial records.
Auditing Guest Accounts:
Auditing guest accounts to verify room rates, charges, and payments.
Front Desk Duties:
Providing front desk assistance to guests, including check-ins, check-outs, and handling inquiries.
Troubleshooting:
Addressing guest issues, resolving problems, and escalating concerns as needed.
Report Generation:
Generating reports on daily operations, including revenue, occupancy, and other relevant metrics.
System Usage:
Utilizing hotel management systems (PMS) to manage reservations, room assignments, and other key functions.
Safety and Security:
Ensuring the safety and security of the hotel and its guests during the overnight shif
Vacancy expired!