Process Improvement Consultant
Share thisFind similar career opportunitiesProcess Improvement ConsultantCategory: Business Consulting, Strategy and Digital TransformationCity: Fairfax VA, Virginia, United StatesPosition ID: J1119-0056Employment Type: Full TimeMeet our professionalsCGI: A place to build an IT careerPosition Description:CGI Federal’s Regulatory Agency Programs Business Unit has an exciting opportunity supporting the federal government. We are looking for a Mid Level Business Analsyt, with a client-focused mindset, analytical capabilities, and a knack for process excellence to solve problems. This is an excellent growth opportunity for any self starter interesting in expanding his/her skills in strategic planning, critical thinking, business process improvement and transformation, innovation and business development. Selected candidates will have regular, direct client contact, so strong verbal and written communications skills are a must. Candidates must be able to engage top-tier clients and build relationships with leaders across organizations. They will use process, quality, and compliance skills to effectively work with cross project teams.Your future duties and responsibilities:Lead data collection and analysis to conduct investigative studies, gap analysis and process improvement initiatives.Prepare and maintain project documentation and artifacts including analysis, reports and user documentation.Organize, attend and participate in stakeholder meetings. Preparing necessary presentation materials for meetings.Documenting and following up on important actions and decisions from meetings. Providing administrative support as needed. Track risks and issues for assigned initiatives.Participate in team problem solving efforts and offer ideas to solve client issues.Assist in risk management activities including Identifying, mitigating and escalating risksManages client satisfaction to ensure that delivery meet or exceed expectations based on scopeManages client relationships to increase the likelihood of securing follow-on workManage functional/analysis work through epics and user stories; participate and prepare for Agile ceremonies Client site visits in Lanham, MD up to 3-4 times per monthRequired qualifications to be successful in this role:Minimum 2-4 yrs of relevant/industry experienceA bachelor’s degreeExcellent verbal and written communication skills and the ability to work in a dynamic team environmentManagement consulting /business analyst experienceCompetency in Microsoft applications including Word, Excel, PowerPoint, Visio and OutlookAbility to work autonomously and independently, work on tight deadlinesExperience working in an Agile environmentExperience with Jira or similar tool, SharePoint.Desired Skills:Client relationship development and management experience Experience writing knowledge articles and related writing assignments Interest in career growth for future leadership or SME positions and related on the job and formal training Portfolio/program/project experience in addressing industry trends (e.g. process improvement, digital transformation, IT modernization, portfolio rationalization, analytics, information and IT governance, etc.) Industry certifications or methodology training (six sigma, SAFe/CSM, ITIL, PMP, SDLC, etc.)Skills:
What you can expect from us:Build your career with us.It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.Be part of building one of the largest independent technology and business services firms in the world.Learn more about CGI at www.cgi.com .No unsolicited agency referrals please.CGI is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned .We make it easy to translate military experience and skills! Click here at https://cgi-veterans.jobs/ to be directed to our site that is dedicated to veterans and transitioning service members.All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.