We are seeking a friendly Customer Service Representative to join our team in Orange. As a key member of our customer support team, you will be the primary point of contact for our valued customers, ensuring their needs are met with the highest level of service.Respond to customer inquiries via phone, in person,  in a timely and professional mannerProvide accurate information about products, services, and company policiesProcess orders, refunds, and exchanges efficientlyIdentify and escalate complex issues to managmentMaintain detailed records of customer interactions and transactionsCollaborate with team members to improve customer service processesStay updated on product knowledge and company policiesAchieve performance targets and quality assurance standards