West Creek 2 (12072), United States of America, Richmond, VirginiaPrincipal Payroll CoordinatorWe are hiring a proactive, eager learner with an eye for process improvements to support our Time and Labor Processing Team. This role is for a Principal Payroll Coordinator who will perform a wide variety of record keeping and processing activities to ensure associates’ time entries are updated in the system and inputs to payroll processing are accurate. This role may also be asked to support the broader payroll operations function as needed.Responsibilities:
Performs daily tasks related to updating associates’ time entries and processing of time entries.
Inspects automated system output for errors and makes necessary corrections to time entries in the system.
Reaches out to associates to ensure their time is entered/updated in the system before the deadline.
Assists other Capital One teams as required, to resolve errors and maintain or update accurate information in the payroll system.
Assists the Tier I contact center representatives in handling and following up on inquiries related to time entry
Performs a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.
Performs other ad-hoc duties as assigned.
Regular attendance is required to be successful in this role and overtime may be required during critical production periods.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 6 months experience working with MS Office Suite (Word, Excel and PowerPoint)
At least 6 months of Payroll or Time & Attendance experience
Preferred Qualifications:
Associate's degree
Professional certification such as Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)
1+ years of accounting/payroll/benefits experience
1+ years of customer service experience
6+ months of experience with ADP
6+ months of experience with Workday Time Tracking
6+ months of experience with case management systems
6+ months of experience working on customer inquiries with a focus on the associate experience
Attention to detail and decision making skills
Excellent written and verbal communication
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).