Operations Analyst

Job Description  The Operations Analyst is responsible for driving meaningful change in the business by performing thoughtful analyses of our operational processes, generating creative strategic initiatives, and support for compensation programs within the organization. This role combines analytical skills with administrative responsibilities to ensure that compensation and commission plans are aligned with the organization’s strategic objectives and operational needs    Your Focus:   Provide Worldwide Sales, Customer Success & Services with operational support through analyses including but not limited to forecasting, margin optimization, pricing, and worldwide selling patterns Partner with Human Resources and IT to ensure new employees are set up in Salesforce, Clari and Xactly  Collaborate with sales leadership and operations teams to establish and distribute sales quotas, participate in rolling out new compensation plans at the start of each fiscal year, including plan and systems design, training, and updating policies and processes  Support quarterly close processes by validating operational inputs, reconciling sales performance against targets, and preparing KPI and metric deliverables, including quarterly operational dashboards, attainment summaries, and close-out reporting packets Maintain the integrity of Salesforce data by performing regular audits, monitoring data input, and ensuring data accuracy  Generate and present regular reports on commission payouts, performance metrics, and trends  Understand basic booking/order processing issues related to license, services and maintenance  Develop relationships and processes with Sales, Consulting, HR, Finance and Operations to execute the operational priorities   Qualifications  Bachelor's degree, preferably operations, engineering, finance, economics, or other analytical field 1-2 years of related experience  Robust analytical skill-set, Excel proficiency required, experience with Strategy or other BI tools not required but a positive    Deadline driven, self-motivated, organized and able to multi-task  Solid team player with ability to influence   Strong verbal, written and presentation skills are important  Experience and familiarity of the business intelligence analytics industry a positive  Experience with Xactly or comparable compensation management software a positive    Strong business acumen and understanding of operational and financial reporting methods.