Front Desk Agent

Effectively check guests into and out of the resort by performing the following duties.As the Front Desk Agent, you will provide:Greets, registers, and assigns rooms to guests.Issues room keys and provides escort instructions to bellhops.Date-stamps, sorts, and racks incoming mail and messages.Transmits and receives telephone messages.Answers inquiries pertaining to hotel services, guest registration, and shopping, dining, entertainment, and travel directions.Maintains records of room availability and guest accounts.Computes bills, collects payment, and makes change for guests.Makes and confirms reservations.Posts charges such as room, food, liquor, or telephone to the ledger.Makes restaurant, transportation, or entertainment reservations and arranges tours.Assists guests with the deposit of valuables in the hotel safe or safe deposit boxes.Performs nightly bucket checks.Listens to guest concerns and identifies appropriate solutions.To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.