Responsibilities include:
Maintaining records and files: organizing and maintaining physical and electronic files,
databases, and other records
Handling correspondence: managing donor acknowledgements, responding to general inquiries.
Preparing documents: copying, filing, data entry and management of online reporting.
Collaborating with other locations: fielding inquiries, ensuring smooth workflow, communication and compliance requirements
Ensuring confidentiality: handling sensitive information with discretion and professionalism
Required Qualities and Skills:
Competency with Microsoft Office software and Google workspace (specifically word processing and spreadsheets) and online databases or CRM software
Strong organizational and time management skills
Attention to detail and accuracy
Excellent communication skills, both written and verbal
Ability to multitask and prioritize tasks
Ability to work independently and as part of a team
Good problem-solving skills
Customer service skills
Desired Skills and Experience:
Familiarity with web-based tools and working from mobile devices such as smartphones or tablets
Social media savvy – Facebook and Instagram