Vacancy expired!
- Bachelor’s Degree in computer science or related field or two (2) years of college and two (2) years of accredited technical training
- Two industry standard certifications required - A+/Net +/Security+ or comparable
- Minimum ten years (10) years of experience in the current or similar environment
- Demonstrated ability to install and troubleshoot voice and data networks and related equipment
- Experience with the following technologies: WAN, LAN, router management, firewall technologies, data switching, TCP/IP, BGP, OSPF, IPSEC, VoIP, digital and analog communications, copper and fiber cabling, T1 / DS1, ISDN and voice mail
- Firm understanding of the OSI model
- Demonstrated understanding of IP numbering schemes and subnetting
- Demonstrated continued professional development
- Experience with wired and wireless infrastructure
- Demonstrated knowledge of network and communications monitoring tools and utilities
- Experience with Avaya phone system, AVST voice mail, Brocade switches, Cisco switches and Cisco Unified Call Manager preferred
- Good troubleshooting skills to determine cause and take appropriate action to correct errors
- Ability to configure and install equipment to meet specifications
- Ability to work independently and in teams with good problem solving, communication, and organizational skills. Diligent, results-oriented work habits
- Ability to set priorities, produce accurate work, and meet deadlines; ability to function in a setting with a wide variety of duties and numerous interruptions
- Ability to work with a wide variety of technical and non-technical people
- Successful experience as Project team member and small project lead
- Requires the ability to move network and telephone equipment weighing up to 50 lbs
- Requires prolonged standing, ladder work, working around and under furniture and equipment, working in small areas above and below the floor and within walls
- Requires planning, organizing and working on multiple tasks at one time
- Tolerates ambiguity in instructions and work situations
- Will direct the work of others
- Maintain voice and data network end user equipment
- Promptly notify Manager of problems, unexpected tasks and missed targets
- Actively pursue training and knowledge of new systems, and complete training programs as required
- Maintain the security of the Data Center systems and information, per VMC and departmental Information Privacy policies
- Support Manager in controlling expenses; provide input for budgeting departmental needs
- Provide after-hours support as necessary
- Participate in on-call rotation as scheduled
- Perform routine maintenance and support of LAN Switches and Routers
- Use network monitoring tools to evaluate performance, troubleshoot issues, monitor throughput and evaluate configurations
- Day to Day trouble-shooting of phone system, LAN, and WAN
- Maintain cabling infrastructure
- Work effectively with vendors and contractors to deploy and maintain network infrastructure
- Maintain Wireless AP's, wireless phones and documentation
- Maintain network and telephony related documentation and associated database for disaster recovery as necessary
- Provide local and remote end user support
- Participate on a team to support network and communications projects
- Review, understand and provide technical briefings of vendor manuals and documents
- Deploy, maintain and support wiring closet switches, power distribution units and uninterruptable power supplies
- Deploy, maintain and support datacenter top-of-rack and core equipment
- Deploy, maintain and support dynamic and static routing environment
- Plan and manage major network downtimes
- Troubleshoot and lead recovery effort for major network outages
- Perform software / firmware upgrades for network and telephony equipment
- Backup and restore network and telephony equipment
- Maintain TCP/IP, public DNS, and IP address documentation
- Design, upgrade, install network solutions for closet, aggregation, core and clinic needs
- Audit configurations, institute configuration standards, maintain equipment life cycles
- Identify and implement process improvements for efficiency and greater stability
- Expert with troubleshooting at the packet level using tools such as Wireshark
- Act as project lead for small projects
Vacancy expired!