Description We are offering an exciting opportunity for an Application Support Specialist in Vancouver, Washington. As an Application Support Specialist, you will primarily focus on maintaining and enhancing the functionality of the Property Management department's critical applications- AppFolio. This role involves optimizing the use of AppFolio, troubleshooting issues, and ensuring data security and consistency. This company prefers someone onsite 5 days a week but can be flexible for certain accommodations. Responsibilities: Oversee the daily support and maintenance of the AppFolio application Identify and implement new workflows, reports, API integrations, and marketplace add-ons in AppFolio to align with business goals. Implement data validation checks, perform regular audits, and identify discrepancies to maintain high-quality data standards across all systems. Troubleshoot technical issues and provide guidance to end-users on application functionality and best practices. Manage the department’s SharePoint environment, including site updates and knowledgebase management. Provide administration, configuration, and support for smaller departmental applications such as Z-Inspector and Tenant Tech. Monitor for updates and enhancements to applications, test and validate changes to ensure compatibility and functionality within the environment and business processes. Provide training and guidance to end-users on application features, new updates, and best practices. Create and maintain comprehensive documentation for application configurations, troubleshooting steps, and user guides. Implement and uphold data security and access controls across all applications, ensuring adherence to company policies and regulations. Conduct periodic security assessments and assist in audits when necessaryBenefits:
M/D/V
401k retirement
Accrued 2 weeks of PTO + 10 paid holidays & sick time
Education Assistance
Requirements
2+ years of technical AppFolio Experience.
Prior experience implementing new workflows, reports, and API integrations within AppFolio
Prior experience developing processes and procedures
Strong proficiency in Office 365 -SharePoint knowledge preferred
4+ years in Property Management
Excellent communication, interpersonal, and troubleshooting skills
Bachelor's Degree is preferred
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .