Senior Business Analyst

The Senior Business Analyst will be a member of the Visa Consulting and Analytics (VCA) Global Strategy & Operations team and will be focused on DASH, the suite of Advisory Services dashboards.  Specifically, the Manager will be developing dashboards and reporting to be leveraged by leadership and regional stakeholders.  This person will work closely with Global S&O, regional stakeholders, and our IT development team to collect requests, develop, and maintain dashboards.Visa Consulting and Analytics (VCA) is the lead function within the broader Advisory Services arm of Visa, driving tangible, impactful and financial results for Visa’s network clients, including financial institutions, merchants, governments and fintechs. Drawing on our expertise in strategy consulting, data analytics, marketing, operational improvement and macroeconomics, VCA solves the most strategic problems for our clients.  Our mission centers around improving the performance and profitability of our clients around the world.ResponsibilitiesConnect dashboards to various data sourcesWork with other parts of Visa to connect data sources to DASH reportingBuild out queries or views (from VPC or other data sources)Ensure optimal dashboard performanceOptimize queries to ensure dashboards and reporting are working as efficiently as possible (e.g., fast refresh runtimes)Manage security setup and ensure users have right access to dashboardsProvide technical support to ensure dashboards are working by resolving AskNow tickets and troubleshooting discrepancies or technical issuesExplore other technical enhancements to streamline reporting (e.g., automated emails)Support dashboard visualization, development, and data validation effortsGiven global nature of the role, flexibility to accommodate meetings across many time zones may be required.  Meetings could be with partners in PST, IST, CST time zones.This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.