Description
The University Police Department at West Virginia University is seeking applications for a Public Safety Dispatcher position.
About the OpportunityThe Public Safety Dispatcher works in a fast-paced and potentially stressful environment as a support system to maintain the safety and security of the campus community, parents, and visitors. This position maintains all inbound and outbound communications for the WVU Police Department and assists surrounding agencies. The Public Safety Dispatcher provides investigative, administrative, and field support to the department and provides non-emergency information services to students, faculty, staff, and the community when requested.We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
40-hour work week
13 paid holidays (staff holiday calendar)
15 annual leave (vacation) days per year, or more based on years of service (employee leave)
18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
WVU offers a range of health insurance and other benefits (this position is a benefits-eligible non-classified staff position)
401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
Wellness programs.
What You'll DoCommunications Operations
Receive and transmit via radio, critical information with accuracy and in a timely manner to the OIC (officer in charge), field officers, and other local agencies.
Maintain radio contact with WVU parking and transportation, facilities management, Health Sciences center and roads and grounds personnel.
Dispatch calls for custodians, fire control, maintenance, and parking issues.
Conduct status checks of officers as mandated by department.
Assess risk level of information received from caller and determine units needed to respond. Prioritizing calls received in order of precedence.
Provide officers with pertinent information regarding descriptions of persons, vehicles, etc.) as learned and or gained by using resources available in the Communications Center or as received by caller.
Act as a welcome service (first point of contact) to visitors, families and the campus community, providing non-emergency information including but not limited to, directions, events, parking, WVU and Mt. Lion bus schedules, PRT, building locations and services.
Provide alternative transportation information when normal services are not available.
Emergency Response
Follow written protocol in activating the rapid notification systems known as E2Campus and LiveSafe. E2Campus alerts mass amounts of people and agencies with a brief message received via email/cellphone. LiveSafe is a web-based application that can use text messages, video, and voice to relay messages to the Communications Office.
Hold the responsibility of sending an alert message to those who have an account via email or text. A call down list For full info follow application link.West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.