Customer Service Agent

Job DescriptionWe are seeking a dedicated Customer Service Agent to join our professional support team. This position plays a key role in maintaining strong client relationships by providing timely and effective assistance, ensuring customer satisfaction, and upholding our company’s reputation for outstanding service.ResponsibilitiesHandle incoming customer inquiries via phone, email, and other communication channels.Provide accurate information and resolve issues efficiently and professionally.Maintain detailed records of customer interactions and transactions.Collaborate with internal departments to ensure customer needs are met.Follow up with clients to guarantee satisfaction and identify areas for improvement.Uphold company standards and contribute to a positive team environment.