America’s premier window and door replacement company, Renewal by Andersen, is looking to add a full-time in-field Service Technician to our team! We are looking for candidates with strong knowledge of window and door installation who can work both independently and with our Service team to resolve issues and ensure customer satisfaction.
Key Responsibilities:
Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.)
Analyze problems and come up with solutions independently, with the Service team, and our customers
Determine and follow through on corrective action that is efficient and cost effective
Maintain customer satisfaction from start to finish with a positive, can-do attitude
Work in a highly collaborative environment
Timely documentation of service notes and complete paperwork
Collect and process payments if necessary
Fully complete service training from lead service tech and understand procedures implemented with both service and safety
Job Requirements:
Excellent communication and interpersonal skills
High attention to detail and commitment to delivering high quality workmanship
At least 3-5 years window installation experience
Knowledge of general construction, home improvements, and renovation preferred
Ability to work independently and solve problems on the spot
Valid Wisconsin Driver’s License and clean driving record – this position is contingent on successfully passing a detailed driving record check and meeting the necessary requirements to be insurable under our company’s policy
Benefits:
Paid training
Work / life balance
Full medical, dental, vision, and life insurance
Holiday pay, PTO, and company matched (3%) 401K
Company matched 401K
Company use of vehicle to complete services
Growth opportunities