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Location : NameGreen Bay East - Steffens CourtCompany OverviewABOUT FESTIVAL FOODS:We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.Job SummaryJob Title: Bakery Evening Supervisor FLSA Status: Hourly Reports To: Bakery Manager Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to keep the bakery department stocked and full of fresh product. Creativity in the form of food is the name of the game in our Bakery; Festival’s bakery associates are here to enhance the special moments and occasions in our guest’s lives by providing a fun & fresh bakery assortment. Bakery Department Leaders oversee Associates who enhance the special moments and celebrations in our guest’s lives by providing creative, fresh and inspired bakery items. Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES
Performs tasks as delegated by the Bakery Department Manager and effectively leads the Bakery department in the absence of the Department Manager; as well as assists the Bakery Manager with important tasks
Reinforces Festival culture, guest service, and performance expectations to all evening Bakery associates
Trains new Bakery clerks and cleaners that work in the evenings
Provides feedback to Bakery Manager and Bakery Assistant Manager regarding evening Bakery associates’ performance.
Answers questions and provides guidance to all Bakery department associates
Ensures all department standards are being met in the Bakery department
Observes sales floor, prep area, back room, cooler and freezer conditions; takes action to correct areas of opportunity
Communicates and works cooperatively with department manager and other bakery associates to maintain standards and exceed guest expectations
Provides excellent services to all guests
Assists guests with finding items they are looking for
Takes orders for cakes and other special requests
Packages and prices items from the service case
Answers the telephone and assists guests using proper phone etiquette
Assists sales/service clerks with packaging, labeling, filling, rotating, and removing product while leading by example
Maintain adequate level of supplies by replenishing packaging and other items as needed.
Required to maintain food safety logs
Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Ability to deal tactfully and effectively with guests and all personnel.
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
Complete understanding of all safety requirements and company safety policies.
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: proper lifting techniques, trash compactor, and baler.
Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Stand in place for a long period of time, bend, stoop, and kneel regularly (70% of the time)
Full range of upper body motion
Lifting up to 50 pounds on an occasional basis (30% of the time)
May be exposed to extreme temperatures (20% of the time)
WORK SCHEDULE
The Bakery Evening Supervisoris a full time hourly position.
Benefits OverviewWHY YOU'LL LOVE IT HERE:
Associate Discount:Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay:Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling:Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance:Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support:Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future:Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.Address2534 Steffens CourtCityGreen BayStateWIPostal Code54311Location NameGreen Bay East - Steffens CourtAddress2534 Steffens CourtCityGreen BayStateWIPostal Code54311Requisition ID2024-44116
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