Customer Support Assistant

We are looking for a highly organized and service-oriented Customer Support Assistant to join our team in Birmingham, AL. In this role, you will serve as a primary point of contact for customer inquiries, ensuring that each interaction is handled with professionalism, clarity, and care. You will support daily administrative operations, assist in resolving customer needs, and help maintain efficient communication across departments. This position is ideal for individuals with strong communication skills and a commitment to delivering high-quality customer service.ResponsibilitiesProvide timely and accurate responses to customer inquiries through phone and email.Maintain customer records, documentation, and account updates with precision.Coordinate with internal departments to ensure smooth resolution of customer needs.Assist in preparing reports, summaries, and follow-up correspondence.Support administrative tasks to keep daily operations running efficiently.Ensure all customer interactions reflect the company’s standards of professionalism and service excellence.