Remote Benefit CSR

Remote Benefit CSR100% REMOTE Schedules Range M-F 8:00am-10:00pm EST ( must be available to work any 8 hour shift in that time frame) Start Date: 9/9/24 Pay Rate: $16.50/hr Description:· Ensure an optimal participant experience in the handling of all inquiries end-to-end. · Daily management of open cases and new cases on which includes interaction with the employee, conference calls with retirement providers, insurance companies and/or client services. · Document and update participant account information in the case management system timely and accurately. Additional Skills & Qualifications:· 2+ years call center experience · Benefit customer service experience · Experience working remotely About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.