DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.
Strong experience building Pega PRPC environment, configuration, and troubleshooting. In depth experience implementing Pega PRPC on Linux based systems.
Design, develop, and implement business applications using Pega PRPC
Experience integrating with external systems using industry standard protocols such REST, SOAP, JMS and similar such.
Work with the administration and development teams to ensure that designs effectively accommodate long-term maintainability, supportability, robustness, and scalability of software solutions
Keeping abreast of patches including minor and major version releases
Responsible for development and maintenance operational health of Pega PRPC application through monitoring, using all available tools in WAS, PDC and AppDynamics
Perform regular backups and disaster recovery procedures to safeguard critical data and ensure business continuity.
Experience with building a variety of highly available redundant Enterprise and Open-source Middleware application servers, configuration, and troubleshooting.
Experience with the successful implementation of Pega Platform in a high availability enterprise environment
Experience in Pega Administration , Release Management, Devops, Application Servers, Linux Operating System, and Database activities
Experience in Pega Frameworks & Pega AES installations and configurations.
Collaborate with development teams to deploy new releases, patches, and hotfixes, and ensure smooth migration of applications between environments.
Configure and manage application servers, web servers, and other infrastructure components to support Pega applications.
Managing user access, implementing security protocols; ensuring the overall stability and performance of Pega applications
Implement changes in the production environment, including patches, updates, and configuration changes, following established change management procedures
Handle service requests from business and operations teams related to Pega application enhancements, user access, and configuration changes.
Investigation / Analysis / Fixing of Production incidents. Managing the health of Production systems. Ensuring SLAs are met.
Performance Troubleshooting and tuning, experience implementing high availability solutions like Always on, Clustering, Mirroring etc.
Preferred Qualifications
Certified Pega Senior System Architect & IBM WebSphere Certified System Administrator Preferred.
QualificationsSalary Range: $85,000.00 to $150,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Job: TechnologyPrimary Location: US-Arizona-PhoenixSchedule Full-timeReq ID: 24020079