PKI Service Desk Technician

Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona.Must be a U.S. Citizen Active DoD Secret ClearanceNon-remote (relocation incentive available)Shift information belowThe PKI Service Desk Technician provides technical and system support for the U.S. Army Network Enterprise Technology Command (NETCOM) at Fort Huachuca. In this role, you will collaborate with multiple teams and senior managers across the organization to design, lead, manage, and maintain IT systems and assets. Responsibilities include deploying, implementing, troubleshooting, and supporting the workforce environment.In this position, you will provide CAC/PKI and RA/LRA functions related to the creation, revocation, suspension, and issuance of NIPRNET Alternate Smart Card Logon (ASCL), SIPRNET, and Deployed Forces network tokens associated with PKI credentialing for daily operations.Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.Job Responsibilities:Maintain, support, and troubleshoot all Enterprise PKI systems to ensure operational readiness and resolve infrastructure issues.Provide end-user support for certificate-related issues, including permissions, SSL certificate requests, and application/server access.Implement and manage changes to the PKI infrastructure, including change control policies and procedures.Monitor PKI systems and perform regular evaluations of certificate types for issues, renewals, and revocations.Administer the PKI certificate lifecycle for various applications and solutions, including reinstatement and renewal of user privilege accounts.Resolve daily PKI and card access tickets, escalating complex requests to senior team members as needed.Assist with system upgrades and version uplifts to maintain compatibility and performance.Participate in projects to deploy new PKI applications and services.Maintain key PKI services and ensure continuity across enterprise environments.Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.Shift/Hours Information: Mid ShiftWednesday thru Saturday10:00 PM to 6:00 AM