Operations Admin

Come Grow with Us…Operations AdministratorThe Operations Administrator is an essential role on the Operations team.  The admin has the freedom to work independently but is a vital part of the team.  He/she assists with multiple projects and duties, including inbound/outbound calls, coordinating repairs and customer relations to ensure satisfaction after work is complete.  Performing with a focus on accuracy, timeliness and responsiveness and high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.What you will do:Collaborate with and assist the Billing Specialist, Operations Manager and Branch Manager with orders and customer needsAssist with Time entries and validation of work ordersAnswer incoming phone calls and transfer to the correct person.Respond, compose, and send e-mail correspondence throughout the company in a timely mannerProvide customer support via email, phone, or in personInform customers of current promotions or special salesEngagement in learning and communicating all AWP products and servicesCompliance with all company safety standards and proceduresCreatively work with team members on sales strategies Support the Branch Manager & Operations Manager with other duties as assignedEngage in company safety programs and support those efforts as needed