PI System Operational SupervisorDate: Jul 10, 2024Location: Little Rock, Arkansas, United StatesCompany: EntergyWork Place Flexibility: HybridLegal Entity: Entergy Services, Inc.-ESI (OLD)This is a hybrid position, requiring at least 2 days a week working in office. The home office for this role can either be based in Little Rock, AR or The Woodlands, TX. Relocation is required for those living outside one of these two locations. Relocation assistance is not available for this roleThe official job title for this role is Supv, IT - Operational TechJob Summary/PurposeThis role provides technical and administrative oversight and support of the Entergy PI Historian system and other Power Generations fleet monitoring applications. The primary responsibility of the team is the maintenance, enhancements and support of 3rd party and custom applications including Aveva PI (Power Generation Nuclear Central and Fossil/Solar Fleet) and Power Delivery, StackVision, EtaPro, SampleIQ. This role has ownership and responsibilities assigned by IT leadership to ensure high availability of operational systems.Job Duties/Responsibilities
Provides technical and administrative oversight and support for the Fleet data collection systems. This role has programmatic ownership responsibilities as assigned by the IT Manager and site-specific duties to ensure high availability of site OT systems.
Coordinates 24/7 system support of OT systems via call outs.
Coordinate system backups, upgrades, and disaster recovery for critical systems.
Perform as or identify subject matter expert as needed to facilitate the timely completion of projects and tasks.
Maintain OT system network and associated components. Conduct system performance monitoring related to OT system ownership.
Develop, manage, and maintain customer relationships with the Business Customers across Power Generation and Power Delivery Operations Organizations.
Manage assigned portfolio. Participate in benchmarking and self-assessments to improve process and system performance.
Performs other duties specific to site type including serving as an advocate for safe operations and continuous improvement and implementing the Corrective Action Program for site OT.
Provide direction and oversight on the following activities for the OT Market Applications Team:
Ensuring reliability of but not limited to Entergy’s PI, Stack Vision, EtaPro, SampleIQ and Pegasus.
Coordinating upgrade and enhancement projects for the applications supported.
Work with Internal Audit to coordinate and respond to all application audits that fall under the Market Applications purview.
Perform quarterly resource planning with other members of OT Management.
Minimum RequirementsMinimum education required of the position.Bachelor’s degree in business, Engineering, or Computer Science or equivalent work experience.Minimum experience required of the position.
2+ years of demonstrated track record of relevant technology delivery.
Desired experience for the position
6+ years with strong track record of relevant technology delivery with Subject Matter Expertise for OT and application support.
Experience with the operational areas of the company (Nuclear, Power Generation, Power Delivery, SPO)
Experience and strong skills in interfacing senior level managers and the ability to communicate technical issues to non-technical senior managers.
Experience with control systems security, security architecture, network security engineering or secure network development experience with electric power utilities
Other positions that would support the development and progression into this position would include the following: IT Consultant Sr., IT Business Analyst SR Staff, OT Engineer Staff, Solution Architect, Sr
Minimum knowledge, skills, and abilities required of the position.
Very Good Communication Skills
Technical Competence should equal Basic to Proficient in IT or OT services.
Applied knowledge of helpdesk and work tracking tools.
Demonstrated experience leading a team to deliver IT services.
Hands on experience in developing and implementing security control policy and procedures.
Knowledge of system engineering processes, particularly requirements analysis, interface definition, and detail implementation planning.
Knowledge of business continuity and recovery planning.
Knowledge of security controls testing, security audits, and security assessments.
Knowledge of the operation of the electric power and/or generation systems
Any certificates, licenses, etc. required of the position.None#LI-NW1#LI-HYBRIDPrimary Location: Arkansas-Little Rock Arkansas : Little Rock Texas : The WoodlandsJob Function : Information TechnologyFLSA Status : ProfessionalRelocation Option: No Relocation OfferedUnion description/code : NON BARGAINING UNITNumber of Openings : 1Req ID: 115048Travel Percentage :Up to 25%An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=enUS) to view the EEI page, or see statements below.EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .Pay Transparency Notice:Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.WORKING CONDITIONS:As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.Job Segment: Nuclear Engineering, Solution Architect, Network Security, Power Systems, Developer, Engineering, Technology, Security, Energy