Description:Process and schedule new Service Work Orders using the company’s order processing system (CRM)Prepare and Process Service Quotes, Service Orders and Service ticketsProcess Sales ordersLog Technicians’ check in/check Ship product to meet Service scheduleInterface with Field Services Engineers, third-party Technicians, General Contractors, Electricians and Tile vendors to complete Service Work OrdersReview technician Service paperwork to confirm Service is completed and correctCommunicate and interact with Account Managers to revise purchase orders and NTE as requiredUpdate company’s ERP system for each device replacedPull data from clients’ Monitoring OnlineFollow up on Service Work Orders to make sure they are on scheduleProcess return labels and RMA’s for unused productVerify vendor invoices for accuracyPost new Service Orders in Company’s order processing system upon completion of the jobAttach required documents and process Service Orders for invoicingCreate and monitor reports as requiredSkills:erp, service administration, rma, order processing, construction, microsoft dynamics, crm, schedule planning, project coordination, purchase order, Customer service, Microsoft office, invoicingTop Skills Details:erp,service administrationAdditional Skills & Qualifications:ERP or CRM knowledge - Microsoft Dynamics ideal 2 + years of install, field service coordination or dispatch experience ideal Experience in construction / technical / manufacturing environment Microsoft Office Invoicing Order processingScheduling projectsCustomer Service - will be working a lot with the technicians out in the field & need to be pleasant but able to push backExperience Level:Intermediate LevelAbout Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.