Intake Coordinator

Description We are offering a long-term contract opportunity for an Intake Coordinator for a busy Legal nonprofit based in Los Angeles, California. This Intake coordinate will have demonstrated proficiency in managing high volume intake or customer service roles, answering phones, gathering client information and inputting data into electronic records. This role will focus on protecting generational wealth for homeowners seeking low cost and free legal representation. Responsibilities: Accurately and efficiently process complete client intake utilizing a guided script Use case management software to maintain accurate records and track customer interactions Communicate effectively with clients, gathering necessary information for the home ownership loss and housing preservation process Provide administrative support as needed, demonstrating strong attention to detail Monitor customer accounts and initiate follow-up action for attorneys as required Maintain a high level of detail in data entry tasks, ensuring all client information is accurate and up-to-date Resolve customer inquiries, providing high-quality client relationsRequirements 2+ of years' experience in in fast-paced environments as an administrative support professionalHigh proficiency with basic computer softwarePrior legal experience preferred Bilingual Spanish is a plusRobert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .