Company DescriptionTechnology With a MissionIdentiv IoT is at the forefront of IoT innovation, transforming everyday objects into smart, connected devices. Embedded in over 1.5 billion global IoT applications, our advanced IoT solutions seamlessly connect physical objects to digital identities, enhancing global connectivity and driving innovation. Complemented by our powerful bitse.io connecting cloud, we deliver complete, customized experiences that cater to our customers' unique needs. At Identiv IoT, we swiftly respond to client requirements, constantly push the boundaries of IoT technology, and ensure the highest quality in our products.At Identiv IoT, every individual and every action holds significance. We firmly believe that the key to our success lies in having the best individuals occupying exciting, aligned, relevant, and empowered roles with clear missions, goals, and measurable outcomes. Join us and be a part of shaping the future of IoT technology.Identiv IoT ValuesInnovation: We lead the way in IoT technology, creating smart, connected solutions that transform everyday objects into intelligent devices.Connectivity: We bridge the gap between the physical and digital worlds, making connectivity simple and reliable.Security: We prioritize security in every solution, ensuring data integrity and protection against cyber threats.Sustainability: We are committed to creating eco-friendly solutions that enhance business operations while reducing environmental impact.What Sets Us ApartCommunity: Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process.Innovation: We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights to address current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates.Accountability: With over four decades of industry-leading expertise in security, digital identity, and the Internet of Things, our team embodies the highest standards of integrity and professionalism. Our members are characterized by their unwavering honesty, reliability, loyalty, inclusivity, and respect for others. We take full responsibility for our actions, regardless of the outcome, and view every experience as an opportunity for learning and growth.Impact: Catalyzing Positive Transformation. Our employees contribute to shaping a brighter future through their involvement in pioneering technology. Simultaneously, they play a pivotal role in cultivating an improved workplace by offering feedback to our leadership, knowing that their voices are genuinely valued and respected.Authenticity: We demystify intricate technology, ensuring accessibility for individuals spanning the spectrum from experts to novices. Our workforce experiences a nurturing environment where they can authentically be themselves, enjoying a sense of safety, security, and comfort. Each team member is respected and cherished for their unique identity, with the assurance that their thoughts and viewpoints are not only acknowledged but also hold significant weight within the team.Talent: We recruit industry-leading professionals known for their exceptional skills. We foster continuous growth by offering training opportunities, enabling our employees to excel. Our team members have the privilege of applying their innate talents and honed expertise in their roles, deriving genuine satisfaction from their work, finding it intellectually engaging, and aspiring to advance in their careers.Fun: Embracing enjoyment and laughter is a key ingredient in our work culture. We understand that our workplace is enriched when we infuse it with fun. We actively seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey while achieving solutions.Position SummaryThe Customer Support Specialist is responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and providing information to ensure a positive customer experience. This role involves collaborating closely with sales, marketing, operations, product management, and factory teams to ensure operational excellence, customer retention, and satisfaction.Position SummaryWe are seeking a skilled and motivated Senior Technical Recruiter to join our team on a contractual basis. The Senior Technical Recruiter reports to the Vice President of Human Resources and Talent Acquisition and is responsible for sourcing, attracting, and hiring top talent for the organization. This role involves managing the entire recruitment process, from job posting and sourcing candidates to conducting interviews and extending job offers. Responsibilities and Duties
Partner with hiring managers to identify staffing needs and develop effective recruitment strategies.
Facilitate weekly recruitment check-ins with hiring managers to ensure alignment and progress.
Develop and update comprehensive job descriptions and job specifications.
Prepare and post recruitment materials to appropriate job boards, colleges, and other relevant channels.
Source and recruit candidates using databases, social media, job boards, and other platforms.
Screen candidates' resumes and job applications, utilizing various reliable recruiting and selection tools/methods.
Conduct thorough screenings to filter candidates within the recruitment schedule.
Train global entities on recruitment process procedures and obtain global recruitment updates.
Provide weekly global recruitment metrics to the Vice President of Human Resources and Talent Acquisition and the Chief Financial Officer.
Deliver global recruitment updates, including new jobs, closed jobs, and hired candidates, to the Vice President of Human Resources and Talent Acquisition.
Assist in creating recruitment templates and documents.
Aid in setting up payroll services for new global hires, including EZ Pay contracts and approvals.
Develop and maintain relationships with external recruitment agencies and staffing firms.
Ensure agency partners adhere to company policies and procedures.
Communicate job openings and hiring needs to agency partners and evaluate their performance.
Negotiate terms and conditions with recruitment agencies and ensure they understand and promote the company's culture, values, and requirements.
Assess applicants' knowledge, skills, experience, and aptitudes through candidate screenings.
Arrange and coordinate interviews with hiring managers.
Monitor temporary employees’ attendance and work performance in collaboration with managers.
Collaborate with hiring managers to determine job offer details, including salary, benefits, and start dates.
Prepare offer letters and employment contracts in compliance with company policies and legal requirements, with assistance from the Vice President of Human Resources and Talent Acquisition.
Manage the approval process for job offers, ensuring all necessary sign-offs are obtained.
Conduct reference and background checks as needed.
Coordinate onboarding schedules for new hires, including IT setup, new hire announcements, and HRIS system integration.
Set up workstations and necessary equipment for new employees and decorate their workspaces.
Gather feedback from new hires about their onboarding experience and use this information to enhance the process.
Ensure all recruitment activities comply with company policies and legal requirements.
Stay up to date with industry trends and best practices in recruitment.
Participate in continuous improvement initiatives to enhance the recruitment process.
Style/Cultural Mindset
Commit to understanding and delivering high-quality results that align with our mission.
Make decisions based on data and analytics to inform strategic choices.
Take decisive action and learn from productive failures to drive continuous improvement.
Trust and respect the roles and responsibilities of your team members.
Foster open and transparent communication within the organization.
Value authenticity and straightforwardness, making complex technology accessible.
Promote a community-centric approach, collaborating with passionate problem-solvers.
Emphasize continuous innovation, thinking creatively to address current and future needs.
Uphold the highest standards of integrity and professionalism, taking full responsibility for actions.
Catalyze positive transformation, contributing to technological advancements and workplace improvements.
Celebrate individuality and authenticity, creating a nurturing environment where unique perspectives are valued.
Support talent development through continuous growth opportunities and training.
Balance work with enjoyment, finding joy in tasks and delight in solving problems.
Strive for excellence while maintaining a healthy work-life balance.
Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field highly desired.
Proven track record of success in a technical recruiter role or a similar position.
Strong knowledge of full-cycle recruiting, sourcing, and employer branding.
Excellent written and verbal communication skills.
Proficiency in recruiting for diverse positions across multiple departments
Ability to handle multiple positions simultaneously and work in a fast-paced environment.
Proficiency in using applicant tracking systems (ATS) and other recruitment software.
Familiarity with utilizing social media platforms, resume databases, and professional networks for proactive talent sourcing and engagement.
Strong organizational and time-management skills.
Ability to collaborate effectively with dynamic, cross-functional teams.
Characteristics Desired
Intellectually sharp and highly motivated, with a relentless drive for success.
Brimming with high energy and contagious enthusiasm.
A hands-on approach, finding satisfaction in rolling up sleeves and "getting it done," whether independently or in collaboration with others.
Possesses outstanding character and a magnetic personality.
A dedicated team player who is genuinely invested in the success of others, fostering a true enjoyment of collaborative work.
Strikes a balance between working smart and working hard. We all commit to doing whatever it takes to achieve our goals and mission, without engaging in unnecessary tasks, mere "face time," or prioritizing form over substance.
BenefitsAt Identiv, we prioritize pay fairness. Your base hourly rate plays a vital role in our comprehensive compensation structure, and it is established within a specific range. Your hourly rate will be determined based on various factors, including your geographical location, skill set, educational background, and work experience.In the spirit of openness regarding compensation, the hourly range for this position falls between $40 and $60 an hour.Identiv encourages candidates who believe they might be overqualified or outside the expected range to apply, as some positions allow room for up-leveling for an extraordinary candidate.We prioritize hiring the most qualified individuals, and in keeping with our commitment to both our employees and customers, employment offers are subject to the outcome of a confidential pre-employment background check.Equal Opportunity EmployerIdentiv is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity and believe that a diverse workforce enriches our company culture and enhances our ability to serve our customers and clients effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Identiv does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.