Job DescriptionPosition Profile : Account Manager Position Reports To: Manager , Business Development Position Summary The Account Manager will be a knowledgeable resource on Apache products and is responsible for managing all aspects of the relationship with your assigned Apache clients. Through intentional and effective client engagement, the Account Manager will be responsible for onboarding new accounts, securing agreement renewals, recommending and obtaining product upsells, assisting your clients with identifying solutions, and being a helpful training partner for your clients and their organizations. The Account Manager must be able to effectively communicate with members of leadership on the status of your accounts at any given time and will be expected to maintain accurate information on their assigned customers and area projects. Essential Functions
Act as a liaison between the client and departments within the company to convey information, ensure understanding, and make certain everything gets done in an accurate , timely manner
Mak e the client aware of other services and actions that may lead to greater success
Monitor the client’s budget, explaining costs, and negotiating new terms if necessary
Keep up on trends, changes, and competitor actions that might affect their client
Provid e progress reports to clients and upper management
Maintain regular and effective communication with clients through regular conversations and meetings.
Use excellent client relationship building strategies to build rapport with clients and keep them engaged
Represents Apache in industry-recognized organizations, conferences and events as an active participant and/or in a leadership role.
Prepare and execute new agreements
Create action plans when low performance indicators are recognized.
Identify clients at risk of ending service , i dentify clients that are unhappy/unsatisfied , t ake timely , proactive actions to minimize risks.
Other duties as assigned.
Education & Experience
Minimum of 5 years of progressive leadership experience in operational, commercial, business development and/or finance roles within the industrial services, professional services or related industry.
Bachelor’s degree in Business Administration , Construction, Engineering, or another industry-related field preferred.
Required Knowledge, Skills, and Abilities:
Extensive knowledge of the principles, procedures, and best practices in the industry .
Established industry network and regular participation/leadership in industry recognized organizations .
Demonstrated s uccess in creating and articulating complex strategies and plans to both executive management and peers .
Demonstrated ability to build collaborative relationships and influence others positively .
Work ing Conditions / Physical Demands
Remaining in a stationary position, often standing, or sitting for prolonged periods.
Frequent travel to work sites and offices (driving and/or flying).
Light work that includes moving objects up to 20 pounds.
No adverse environmental conditions expected.
For over thirty years, Apache Industrial Services has met the needs of the petrochemical, industrial and energy sectors by providing superior quality, service and long-term value to our customers. Through our commitment to excellence in our work, a purposeful culture of safety, and the dedication and leadership of our expert craftsmen, Apache is a company that is doing it right. With strategic office locations throughout the US and Canada, we are able to provide efficient and reliable services to our wide variety of customers.At the core of Apache is a belief system that we refer to as #ApachePride. This belief permeates everything we do and from the CEO to the new hire employee that started yesterday; We all understand that the success of our business relies heavily on our hard-working men and women in the field.Equal Opportunity: Apache Industrial Services is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.Recruiting Scams: Please be aware of fraudulent recruiting scams that do not originate from Apache Industrial Services. We will never ask you to pay for employment. Please make sure to use this career page to apply for open positions.