Senior Revenue Insights Analyst

We’re looking for a Senior Revenue Insights Analyst to join Procore’s Revenue Insights and Analytics team. In this role, you will be responsible for driving business growth by providing scalable data solutions in the form of actionable insights and strategic & operational reporting.As a Senior Revenue Insights Analyst you’ll partner closely with Revenue Operations, Customer Success, Sales, and Finance to understand business problems, identify opportunities, and improve decision-making through actionable insights and business intelligence. Use your analytical skills to drive Procore's business growth.This position will report to our Manager of Revenue Insights and has the opportunity to work remotely from any U.S. location or be based in one of our U.S. offices. Apply today to join our growing team!What You'll Do: Build, maintain, and monitor a comprehensive set of metrics and KPIs to measure the health and success of the Client Services organizationCreate self-service business reports and dashboards within Tableau, Salesforce, etc.Manage projects to deliver data solutions to the Customer Success & Support businessInterpret key metrics to identify business risks & opportunities by developing a strong understanding of the drivers behind Customer Support performancePartner closely with Customer Support executives to understand their data needs, help them make data-driven business decisions and influence strategyPerform ad-hoc and in-depth analyses and translate them into insights that can be interpreted and actioned by business executives and stakeholdersWork closely with Data Engineering & Business Intelligence teams to influence and guide their development roadmapsEstablish relationships and processes with teams in the Revenue organization (Marketing, Sales, Customer Success, Operations) as well as Revenue partners (Finance, HR, Product, etc.)What We're Looking ForBachelor’s degree or equivalent work experience in related technical field3+ years of experience working as a business analyst in operations supporting a Customer Success or Customer Support team, experience in SaaS preferredEffectively visualize data for presentationsAdvanced knowledge of Excel and Tableau requiredStrong verbal and written communication skills and the ability to synthesize and present data to business audiences of all levelsData-driven with excellent problem solving, analytical, and research skillsKnowledge of SalesforceData modeling experience in SQL (Snowflake preferred), Python, DBT