Claims Coordinator

Description We are in search of a Claims Coordinator to join our professional services team in Greenwich, Connecticut. This role provides an opportunity to work in a hybrid setting, where you will be responsible for managing claims and coordinating with various teams within the organization. This is a long-term contract position that offers a chance to collaborate with different stakeholders while delivering exceptional customer service.Responsibilities: Organize and maintain all claim-related documentation and ensure daily updates to the claims database. Collaborate with our Operations team to collect documents and data pertinent to all claims. Conduct thorough research and investigations in partnership with our Chartering team and surveyors to decide the processing or rejection of a claim. Manage communication with clients regarding the claims process, status, and settlements. Handle correspondence with our cargo insurance company to facilitate the processing of claims. Liaise with clients and our cargo insurance company during the claims process. Draft documents in English and Spanish. Operate with minimal supervision once trained. Utilize Spanish language skills for speaking, reading, and writing. Leverage experience with legal writing. Requirements Applicant must possess strong data entry skills. Proficiency in using computer applications is essential. Prior experience in a customer service role is required. Ability to communicate effectively and professionally with clients. Must have the ability to work in a fast-paced environment. Strong attention to detail and the ability to multitask is necessary. Knowledge of claims processing procedures is advantageous. Ability to handle confidential information with discretion. Strong organizational skills to ensure proper tracking and filing of claims. Problem-solving skills to resolve any issues related to claims. Ability to work independently and in a team environment. Excellent time management skills to meet deadlines. Must have a high school diploma or equivalent. Knowledge of the professional services industry is beneficial. Availability to work during standard business hours. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .