Family Support Services Coordinator

Description We are offering a contract to hire employment opportunity for a Family Support Services Coordinator in WASHINGTON, District of Columbia. As a key player in the non-profit industry, you will be responsible for managing activities, developing resources, ensuring data collection, and maintaining accurate records. Responsibilities: Manage calendars of activities, including both in-house events and external field trips. Collaborate with team members to research and develop resources that support guests and enhance their experience. Consistently collect data relevant to family-related activities and reports. Ensure all guest records and occupancy details are accurate and well-maintained. Utilize CRM for efficient customer service and communication. Perform calendar management tasks to ensure smooth operations. Provide excellent customer service, addressing and resolving inquiries as they arise. File and organize documents and records for easy retrieval when needed. Requirements Must have experience with CRM systems Proficient in calendar management Excellent communication skills, both verbal and written Strong customer service skills and experience Must be organized and have experience with filing and record keeping Non-profit industry experience is a plus Ability to work with families and understand their needs Knowledge of community resources and services Ability to work independently and as a part of a team Strong problem-solving skills and the ability to make sound decisions Ability to handle sensitive information with discretion and confidentiality Must have strong time management skills and the ability to prioritize tasks Bachelor's degree in social work, psychology, or a related field is preferred Experience in a coordinator role is a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .