The right candidate will possess a CMA license. ● Greet visitors and employees entering the office.
● Operate a multi-line phone system, including screening calls and taking messages.
● Navigate and manage confidential data in an Electronic Medical Record (EMR).
● Assist in the coordination of care for Doctors, Therapists, and Community Support Specialists.
● Schedule psychiatric and medical appointments for clients.
● Communicate with outside entities such as medical or psychiatric providers, on behalf of the Center.
● Provide patient mobility assistance, as requested.
● Provide administrative support by collecting and distributing faxes, document filing, creating/maintaining documents in Microsoft Office, copying, and mail distribution.
● Maintain the confidentiality of consumers at all times and operate within the Code of Ethics of the United States Psychiatric Rehabilitation Association.
● Develop familiarity with JCAHO, Medicaid, and Department of Mental Health standards and compliance requirements, and assists as needed in maintaining JCAHO accreditation, Medicaid compliance and MHRS certification.
● Obtain and record client’s vital signs and other appropriate information, such as height, weight, drug allergies, current medications and presenting problem.
● Assist with diagnostic tests and clinical procedures to appropriate level of training and established procedures.
● Participate in employee health and immunizationAdminister injections per route as ordered
● Manage patient flow ensuring enough time for client and family education.
● Document procedures and interactions in clients’ medical record.
● Actively participate in continuing education, required meetings, and participate in committees as requested.
● Liaise with pharmacies, as required.
● Other duties as assigned.