We are seeking a friendly, reliable individual to join our Pediatric office as a front desk team member. This vital role includes greeting families, scheduling appointments, verifying insurance, and supporting a smooth, welcoming experience for our patients. While prior front desk or medical office experience is preferred, it is not required—we provide thorough training for the right candidate. Ideal applicants are organized, compassionate, and comfortable working in a fast-paced, child-friendly environment. If you're eager to learn and enjoy helping families, we’d love to meet you!
Responsibilities:
- Greet and check-in patients as they arrive at the medical facility
- Answer phone calls and direct them to the appropriate department or personnel
- Schedule appointments for patients and manage the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service to patients and address any inquiries or concerns
Experience:
- Previous experience working as a medical receptionist or in a similar role is preferred
- Familiarity with medical terminology and procedures is a plus
- Proficiency in using phone systems and other office equipment
- Strong organizational skills and attention to detail
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
Overall, we are looking for a reliable and professional individual who can effectively handle administrative tasks while providing exceptional customer service to patients.