Ride with ALM is seeking a motivated and detail-oriented Fleet Operations Associate to join our team. This role is critical to ensuring the efficiency, safety, and quality of our rental car operations. As a Fleet Operations Associate, you will oversee the daily management of our fleet, maintain vehicle readiness, and deliver exceptional customer service.
Key Responsibilities:
1. Fleet Inventory Management:
Monitor and track the availability and location of all vehicles in the fleet.
Ensure accurate inventory records and promptly address discrepancies.
2. Vehicle Maintenance:
Schedule and coordinate routine maintenance and service appointments.
Perform basic vehicle inspections to identify maintenance or repair needs.
3. Pick-Ups and Drop-Offs:
Safely transport vehicles between locations, including customer hand-offs, service centers, and branch offices.
Provide friendly and professional interaction with customers during vehicle exchanges.
4. Vehicle Cleanliness:
Maintain cleanliness standards by ensuring vehicles are washed, vacuumed, and prepared for rental.
5. Inspections and Reporting:
Conduct thorough vehicle inspections before and after rentals, documenting any damages or irregularities.
Report findings to the appropriate department for resolution.
6. Repossessions:
Assist in the recovery of vehicles when necessary, ensuring proper documentation and adherence to legal and company guidelines.
7. Operational Support:
Collaborate with team members to address operational challenges and meet customer needs.
Support other fleet management tasks as needed to ensure smooth day-to-day operations.
Job Types: Full-time, Part-time
Work Location: In person
Contract: 1099
Must have a valid drivers license
Must have personal car insurance