As a Field Service Technician at Honeywell, you will be an integral part of our field service operations, providing technical support and service to our customers. Your dedication to customer satisfaction and your problem-solving skills will contribute to the success of our field service operations. You will report directly to our Field Service Manager. In this role, you will impact the satisfaction of our customers by ensuring timely and effective resolution of technical issues. You will collaborate with cross-functional teams to develop and implement solutions for customer needs, and you will contribute to the continuous improvement of our field service operations Key Responsibilities
Troubleshoot and resolve technical issues, both remotely and on-site
Collaborate with cross-functional teams to develop and implement solutions for customer needs
Conduct training sessions for field service technicians and customers
Stay updated with industry trends and advancements, and provide recommendations for improvement
Ensure compliance with company policies, procedures, and regulatory requirements
Work & Travel Area(s)
Typical work week is Monday – Friday with ability to work overtime when needed.
Be available for off hour “Emergency On-Call” as needed.
Depending on the service requirements for a particular customer or region, this position may require significant travel as well as overnight travel
Company Vehicle / Travel Expenses:
Company vehicle is provided
Corporate Travel card will be offered to pay for expenses (No expenses come out of your pocket)
YOU MUST HAVE
High School Diploma or GED
2+ years working in a field service role
Ability to travel up to 50% of the time which may include overnight stays
Valid Driver’s license acceptable to Honeywell
Energy-efficiency installation experience
Strong customer focus skills and ability to build & maintain relationships
WE VALUE
Extensive HVAC experience (i.e., insulation etc.)
Extensive experience with weather stripping, energy-efficient installation & working with utilities.
Bachelor's degree in Engineering or a related field; Associate's degree or technical certification preferred
Continuous learning mindset and willingness to stay updated with industry advancements
Excellent communication and interpersonal skills
Results-oriented approach and ability to drive projects to successful completion
Strong problem-solving and analytical abilities
BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location.
Visit benefits.honeywell.com to learn more.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.